Privacy Policy

Last updated: 11 May 2026

Search A Show ("we", "us", "our") operates the searchashow.com website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (profile photo, preferences)
• Booking and transaction data
• Communications you send us

We also collect certain information automatically when you use our platform, including device type, browser type, IP address, pages visited, and referring URLs.

2. How We Use Your Information

• To provide, operate, and maintain our services
• To process transactions and send related information
• To send administrative information such as changes to our terms and policies
• To send promotional communications (you may opt out at any time)
• To improve and personalise your experience
• To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Event organisers when you purchase a ticket or express interest in their event
• Service providers who assist in our operations (payment processors, email providers)
• Law enforcement or other parties when required by law

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to object — object to processing of your data
• Right to portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at hello@searchashow.com.

6. Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@searchashow.com.