Privacy Policy

Effective Date: 18-02-2025

Last Updated: 18-02-2025

This Privacy Policy explains how Search a Show (Search A Show) (“we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our event search platform on Android and iOS. By using our service, you agree to the terms outlined in this policy. If you do not agree with the practices described here, please do not use the app.

1.1 Personal Information

When you register an account with Search A Show, we collect the following personal information:

• Name
• Email address (with email verification via OTP)
• Marketing email preferences (opt-in during sign-up)

1.2 Automatically Collected Information

When you use the app, certain information is automatically collected:

• Device information (including IP address, device ID)
• Operating system version
• Usage data (including pages viewed, interactions with features like filters and search, etc.)
• Click events (e.g., how many times the "Book Tickets" button is clicked)

1.3 Event-Related Information

When you interact with the app:

• Event interests (e.g., marking events for notifications)
• Event preferences (genres, city, age suitability)
• Membership level data (events attended, user level like Gold, Silver, Diamond)

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We use the information collected for the following purposes:

• To facilitate account creation and authentication
• To send marketing communications if opted-in
• To improve our services, such as showing relevant events based on user preferences
• To track and display your membership level and associated benefits (e.g., VIP access)
• To comply with legal obligations

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We do not sell or rent your personal data. However, we may share your data in the following situations:

• With Event Organizers: For event bookings and providing access to event-related offers.
• Legal Requirements: When required by law or to protect the rights, safety, and property of Search A Show and its users.
• Third-Party Service Providers: To provide necessary services such as email verification, analytics, or social media integration.

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You have the following rights regarding your personal data:

• Access and Update: You can access and update your account information, such as email and preferences, from the user profile page.
• Delete Account: You have the right to delete your account. Deleting your account will remove all personal data stored within the app.
• Opt-out of Marketing: You can opt in or out of marketing emails via your profile settings.
• Data Portability: If required, we will provide your personal data in a structured, commonly used format.

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We prioritize the security of your data and implement industry-standard measures, such as encryption, to protect it. However, no online system is completely secure, and we cannot guarantee absolute protection of your data. Please notify us immediately if you suspect any breach or unauthorized access to your account.

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We will retain your personal information for as long as your account is active or as needed to provide you with our services. You can request deletion of your data at any time.

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Currently, our app is available for users in the Netherlands. If we expand internationally, we will comply with local data protection regulations and inform users accordingly.

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The app is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we become aware of any such data collected without parental consent, we will delete it promptly.

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We may update this policy from time to time. Any changes will be posted in the app, and we encourage you to review the policy periodically. Your continued use of the app after any updates indicates your acceptance of the changes.

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If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

• Email: searchashow@gmail.com
• Address: Roosje Vosplantsoen 38, 2135 NM, Hoofddorp, NL